Terms of Service

Effective Date: [Insert Date]
Company: Zenflexus Technology Sdn. Bhd. (1466034-A)
Origin: Malaysia
Mother Brand: Bio-D
Sub-Brands: PawPal, Aleev, SleepTite


1. Acceptance of Terms

By accessing or using bio-d.my (“Website”), you agree to comply with and be bound by these Terms of Service. If you do not agree, please discontinue use immediately.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use this Website.
  • By using the Website, you represent that you have the legal capacity to enter into binding agreements under Malaysian law.

3. Use of Website

  • You may use the Website for lawful purposes only.
  • You agree not to:
    • Engage in fraudulent, abusive, or unlawful activities.
    • Interfere with Website security or functionality.
    • Copy, distribute, or exploit Website content without prior written consent.

4. Intellectual Property

  • All content, trademarks, logos, and designs under BIO-D, PawPal, Aleev, SleepTite are the property of Zenflexus Technology Sdn. Bhd.
  • Unauthorized use of intellectual property is strictly prohibited.

5. Product Information & Services

  • We strive to ensure accuracy of product descriptions, pricing, and availability.
  • Zenflexus Technology reserves the right to modify, suspend, or discontinue any product or service without prior notice.

6. Orders, Payments & Refunds

  • Orders placed via the Website are subject to acceptance and availability.
  • Payments must be made through approved channels listed on the Website.
  • Refunds and returns are governed by our Refund & Return Policy [link to policy].

7. Limitation of Liability

  • Zenflexus Technology shall not be liable for:
    • Any indirect, incidental, or consequential damages arising from Website use.
    • Losses due to unauthorized access, technical failures, or third-party actions.

8. Privacy & Data Protection

  • Your personal data is collected, stored, and processed in accordance with the Personal Data Protection Act 2010 (Malaysia).
  • Please refer to our Privacy Policy [link to policy] for details.

9. Third-Party Links

  • The Website may contain links to third-party sites.
  • Zenflexus Technology is not responsible for the content, policies, or practices of such external sites.

10. Governing Law & Jurisdiction

  • These Terms are governed by the laws of Malaysia.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Amendments

  • Zenflexus Technology reserves the right to update or amend these Terms at any time.
  • Continued use of the Website after changes constitutes acceptance of the revised Terms.

12. Contact Information

For inquiries regarding these Terms, please contact: Zenflexus Technology Sdn. Bhd. (1466034-A) [Insert Office Address] 
Tel: [Insert Number] 
Email: [Insert Email]